Our direction
To lead the region in the quality of care
Andrews has served Jamaica for more than 80 years. The plan for the next few is the most ambitious in its history: international accreditation, new services that patients now leave the island for, and room for many more of them.
From the President
Getting Hope Road right first
Donmayne Gyles became President and Chief Executive Officer on April 1, 2023, after three years as the hospital’s Vice-President for Finance. He holds a degree in management studies and an MBA in finance from Northern Caribbean University, and has spent some two decades working for the Seventh-day Adventist Church.
He has set the hospital one aim: to become, in his words, “the leader in health-care quality in this region”. Everything in the plan follows from that. The first task, he has said, is the standard of care at 27 Hope Road. Growth elsewhere on the island comes once that is settled.
When he took office he named the values he wants the hospital to be known for: quality, integrity, compassion, collaboration, commitment and accountability.
Drawn from interviews in the Jamaica Observer, July 14, 2025, and May 28, 2023.
How the plan is organised
Five pillars
The administration set these priorities in 2023. Every project on this page belongs to at least one of them.
- PeopleRecruit well, train well and recognise good work.
- Service qualityZero harm, and care that patients would recommend.
- Operational efficiencySystems that waste less of patients’ time and the hospital’s resources.
- Brand recognition and growthNew services, more beds and a name known across the region.
- Financial stabilityA hospital strong enough to keep investing in its mission.
The plan
What’s here, what’s under way and what’s next
Here now
- MRI on siteA GE Signa 1.5T scanner, in service since January 2025.
- Cardiac catheterization labOne of five in Kingston, opened January 2025.
- Surgery the region used to travel forThe English-speaking Caribbean’s first lumbar disc replacement, April 2025.
- The DAISY AwardJamaica’s first DAISY hospital, since July 2026.
- International insurersInsurers in the United States and Europe already accept claims from Andrews.
Under way
- International accreditationA four- to five-year programme that began in April 2024.
- A fifth operating roomAdding to the four in use today.
- A renovated Outpatient DepartmentBeing renovated while it stays open.
- Laboratory accreditationAn upgraded lab, with Loma Linda University Health advising.
- Care for international patientsMaking what already happens informally a regular service.
Next
- At least 100 bedsUp from 65, on the present Hope Road compound.
- A cardiac and stroke programmeBuilding on the cath lab and MRI.
- Critical careA critical care programme to support heart and stroke patients.
- DialysisA dialysis unit, and a partnership to support kidney transplants.
- Practitioners’ suitesSpace on campus for consultants to see their patients.
- An islandwide footprintOnce Hope Road meets the standard we’ve set, services in other parishes.
Plans as described by the hospital’s leadership in published interviews between 2023 and 2025. Dates for future projects will be announced as they are confirmed.
- 65 → 100+
- Beds, within the present compound
- 4 → 5
- Operating rooms
- 1,000+
- Measurable elements in the accreditation standards
- 2024–2029
- The four- to five-year road to accreditation
Who we’re doing it with
Partners
Andrews belongs to the Seventh-day Adventist Church’s network of hospitals and clinics in Inter-America, and through it to one of the largest Protestant healthcare systems in the world. Much of what has been built in the last three years came through those relationships.
Community and partners- AdventHealth
- Our sister hospital system in Florida for more than 30 years, and the donor of the MRI scanner and the cath lab.
- Loma Linda University Health
- The academic medical centre in California that helped re-equip our laboratory and advises on its accreditation.
- Adventist Health International
- Supports mission hospitals around the world with expertise and grants.
- Joint Commission International
- Sets the standards we are measuring ourselves against.
- The DAISY Foundation
- Works with hospitals in dozens of countries to honour extraordinary nurses.
In the press
Read the interviews
- Andrews Memorial Hospital eyes increasing stake in medical tourismJamaica Observer, 14 Jul 2025
- Momentous movementJamaica Observer, 13 Jul 2025
- Jamaica Prime Minister lauds Adventist hospital for excellence and commitment to healthcareInter-American Division News, 10 Apr 2024
- Andrews Memorial venturing into dialysis under new expansion planThe Gleaner, 28 Jun 2023
Build it with us
A growing hospital needs nurses, technologists, doctors and the people who keep everything running.