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Accident & Emergency
Come straight to 27 Hope Road. If the person can’t travel safely, call 110 for an ambulance.
- Chest pain or pressure
- Trouble breathing
- A drooping face, a weak arm or slurred speech
- Heavy bleeding or a serious injury
- A seizure, or someone who can’t be woken
- A baby under three months with a fever
Your best first stop
Outpatient Department
Walk in. No appointment needed.
You’ll register, a nurse will assess you, and then you’ll see a doctor. If the doctor orders tests, the laboratory and Imaging are on the same grounds.
- Bring your ID and your health card if you have one.
- Bring a list of the medicines you take.
- If things get worse while you wait, tell the nurse.
Your best first stop
Laboratory
Bring your doctor’s request form. A phlebotomist is on duty to take your sample, and most tests are run in our own laboratory.
- Some tests need you to fast, so check with your doctor first.
- Drink water unless you’ve been told not to. It makes the sample easier to take.
Your best first stop
Imaging and MRI
Call to book your scan
Most scans need a request from your doctor. When you call to book, ask how to prepare, because it differs from one scan to another.
Your best first stop
Find a doctor
407 specialists in 34 fields hold practising privileges at Andrews. Search by name or specialty to find the right one.
Your best first stop
Your obstetrician and our Maternity Unit
Start by choosing an obstetrician who delivers at Andrews. They will look after you through your pregnancy and book your delivery here.
Your best first stop
U.S. Medical department
By appointment only. Check what each applicant must bring, then book online. Andrews is the only facility in Jamaica authorised to do this exam.
Your best first stop
Dental Centre
Family dentistry in the middle of the hospital grounds, with evening hours on weeknights and some Sundays.
Your best first stop
Andrews Pharmacy
A full-service pharmacy on the hospital grounds. All major insurance cards are accepted, and the pharmacists can explain the NHF card and JADEP.
Your best first stop
Visiting hours
11 a.m. to 1 p.m. and 6:30 to 8:30 p.m., every day
Two or three visitors at a time, please. Children under 12 aren’t allowed on the units.
Your best first stop
Cashier and Patient Services
Cashier open 24 hours, every day
Ask for an estimate before a planned admission, and bring your health card so we can confirm your cover with your insurer.
Your best first stop
International patients
Surgeons who practise at Andrews already treat patients from around the Caribbean and the United Kingdom. Start with the consultant, then ask us about costs and insurance.