Visiting a patient

Visiting hours

Morning

11:00 a.m. to 1:00 p.m.

Evening

6:30 p.m. to 8:30 p.m.

These hours apply every day, including weekends and public holidays, and on all units including Maternity. We ask for your cooperation in keeping to them, in the best interest of our patients.

Guidelines

• Two or three visitors at a time in a patient’s room. If more of you have come, take turns.
• Children under 12 aren’t allowed on the units. Please make arrangements for younger children.
• Visitors can’t stay overnight.
• Clean your hands when you arrive and when you leave.
• Stay home if you’re unwell. A cough, fever or stomach bug can be serious for someone who is recovering.
• Keep voices and phones low. Other patients nearby may be resting.

What to wear

We ask visitors to observe the hospital’s dress code. Please don’t wear:

• Flip-flops
• Merinos (undershirts) worn as tops
• Tank tops
• Short shorts
• Mini skirts

Helping your patient heal

You know the patient better than we do, and you can help in ways the staff can’t.

• Tell the nurse if you notice a change: new confusion, more pain, trouble breathing.
• Bring their glasses, hearing aids or dentures if they were left at home.
• Help them keep a list of questions for the consultant’s next visit.
• Let them rest. Short visits are often kinder than long ones.
• Use the call bell for the nurse instead of helping the patient out of bed yourself.

If you or your family would like a chaplain to visit, ask any nurse. Spiritual care at Andrews

While you’re here

Vegetarian Café

Open to visitors as well as patients and staff. Lunch is served from 11:30 a.m. to 3:00 p.m., with a menu that changes daily.

Pharmacy and Gift Centre

Gifts and over-the-counter items, as well as prescriptions.

Chapel

On the hospital grounds.

Parking

Secure parking on the hospital grounds.

Questions people ask