Patients and visitors
Everything you need to know before you come
Before a hospital visit, most people want to know the same few things: what will happen, what to bring and what it will cost. These guides answer them.
Guides
- Being admitted and your stayHow admission works, a packing checklist, rooms, meals and going home
- Billing and insuranceDeposits, what your bill covers, health cards and ways to pay
- Visiting a patientVisiting hours, how many visitors and what to wear
- Having your baby at AndrewsBooking your delivery, a hospital bag list and a due date calculator
- International patientsComing from abroad: where to start, insurance and travel
- Your rights and responsibilitiesWhat you can expect from us, and what we ask of you
- Spiritual careOur chaplains and the chapel
- Compliments and concernsTell us what went well and what we should fix
While you’re here
Lunch, a pharmacy and a quiet place to sit
- Vegetarian Café
- Lunch menu that changes daily
- Pharmacy and Gift Centre
- Prescriptions and gifts
- Chapel and chaplains
- For patients and their loved ones
- Health library
- Guides to read before or after a visit
Can’t find what you’re looking for?
Search the whole site, or call and a member of our team will help.